Careers

Patient Booking Co-Ordinator Role Description

Job Title: Patient Booking Co-Ordinator (Private Hospital).
Location: North Bristol Private Hospital, 150 Aztec West, Bristol, BS32 4UB.
Hours: Full time, 40 hours per week.
Working Pattern: Monday to Friday (usually 08.30-17.00 though some flexibility is required). 1:4 on-call emergency phone cover. Weekend flexibility to respond to patient enquiries for consultations.
Pay: £29,000 per annum. Competitive bonus structure in place based on key performance indicators. OTE could be up to £34,000.
Reports to: Practice Manager / Hospital Director

About us

North Bristol Private Hospital is a premier surgical facility offering world-class, five-star patient care, being a hub for surgical excellence. Our state-of-the-art hospital is designed to provide an exclusive and seamless experience, ensuring every patient feels valued, safe, and supported throughout their journey. We attract consultant surgeons to practice from our theatres from across a number of specialties. These consultants are drawn to our hospital because of our spacious, modern facilities and the carefully selected medical teams who work by their sides.

We specialize in a variety high-quality surgical treatments, offering a private, luxury environment where attention to detail and patient satisfaction are at the heart of everything we do.

North Bristol Private Hospital has a dedicated, in-house operating theatre, minor ops suite, outpatients’ facilities and inpatient ward with only three overnight beds, so each patient will be an individual rather than a number and will provide an excellent environment for surgeons and clinicians to operate.

Close to M4 junction, this allows easy access from Wales and the Midlands. We purposely ensured North Bristol Hospital is in a quiet, secluded part of the city to reduce the stress of travelling by car.

The Role

We are looking for a Private Hospital Patient Booking Co-Ordinator to oversee the scheduling and coordination of patient appointments, primarily initial consultations with holiday cover for surgical bookings for cosmetic procedures. This role is crucial in ensuring a smooth and efficient patient journey, from initial inquiry to post-surgical aftercare. You will work closely with the Practice Manager, Theatre Manager and Hospital Director.

This is a full-time position (40 hours per week, Monday-Friday), with participation in a 1:4 on-call rota to cover our emergency contact telephone number. The weekly hours are fixed, though the working hours may vary over the week to ensure sufficient team cover for surgical lists and clinics. These are confirmed in advance. We envisage that some weekend activity will be required to respond to consultation enquiries to support patients, reimbursed under the KPI bonus structure.

Key Responsibilities

Patient Booking & Coordination

• Manage all aspects of the patient booking process, ensuring a seamless experience from consultation to surgery.
• Schedule initial inquiries, consultations, pre-operative assessments, and surgical appointments with precision.
• Oversee, reply to and record all enquiries across various social media and online platforms.
• Work closely with consultants, surgeons, and medical staff to optimize scheduling and operating theatre efficiency.
• Monitor appointment availability and manage cancellations or reschedules promptly.

Patient Experience & Support

• Act as the first point of contact for patients, providing exceptional customer service.
• Offer clear and reassuring information on procedures, pre-operative requirements, and post-surgical care.
• Liaise with patients throughout their journey, ensuring they feel informed and supported at every stage.

Administrative Duties

• Maintain accurate patient records in line with GDPR and confidentiality regulations.
• Process bookings, invoices, and payments, ensuring accurate billing and financial tracking.
• Assist with credit control, ensuring all patient accounts are up to date.
• Liaise with insurance providers or finance teams regarding patient payment plans.
• Manage onward referrals for additional treatments, diagnostics, or follow-up appointments.
• Ensure all tracking processes and records are maintained accurately.

Operational Efficiency

• Ensure all booking systems and patient databases are used effectively.
• Work closely with the Private Practice Manager and Hospital Operations Manager to review performance against targets.
• Support reception and front-of-house services as needed, ensuring a welcoming environment.
• Coordinate diary management for consultants and surgical teams.
• Assist with promotional events and patient engagement initiatives outside of regular hours when necessary.
• Being available alongside the Practice Manager and Hospital Director for occasional information events outside of normal working hours to actively promote the clinic within the local area.
• Oversee coordination of and cover for holidays and other absences.
  Effectively manage own time, workload and resources with the support of the Practice Manager.

Essential Requirements

• Experience in private patient coordination, ideally within a cosmetic surgery or private healthcare setting.
• Familiarity with private surgical pricing structures, invoicing and processing payments.
• Strong administrative and secretarial skills, with experience handling surgical bookings, including enquiries, queries and aftercare concerns.
• Excellent verbal and written communication skills, with a patient-focused approach.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Experience using private healthcare software (e.g., DGL, Pabau, or similar systems).
• Knowledge of GDPR and patient confidentiality protocols.
• A proactive, problem-solving mindset with the ability to work independently and within a team.
• Demonstrable experience of working in a small, close-knit team, supporting private paying patients.
• IT confidence and competence, with Google Docs, Excel & Microsoft Word.
• The role will be subject to a DBS/criminal convictions check.

Renumeration

• £29k per annum, depending on experience.
• Bonus structure based on key performance indicators (e.g., consultations booked, surgeries scheduled).
• Opportunity to be part of a growing, high-end private hospital specializing in cosmetic surgery and develop your own role here with us as a vital and welcome part of our team.

Why Join Us?

This is an exciting opportunity to be part of a fast-growing, luxury private healthcare facility, where patient care and experience are the top priorities. If you have a passion for patient coordination and a background in private healthcare — especially within surgery — this role is for you! We are looking for someone who wants to join us whilst we are small and can grow the role as the service expands.

Employee Benefits

As part of our team, you will benefit from:

• Competitive hourly rate.
• Free on-site parking.
• Staff refreshments.
• Nest auto-enrolment pension scheme.
• Ongoing training and professional development opportunities.
• Supportive working environment within a friendly, patient-focused team.

North Bristol Private Hospital values the rich diversity, skills and abilities that people from differing backgrounds and experiences bring to the workplace. Every person working for, or on behalf of, this organisation plays a vital role in implementing its aim to create an inclusive working environment where diversity is welcomed.

The successful candidate will be provided thorough training, including a range of statutory and mandatory modules that need to be passed successfully and adopted into every day working practices. You will be supported in your on-going professional development with annual appraisals and regular reviews, so every member of the team is fully confident and competent in their role.

Safeguarding Commitment

North Bristol Private Hospital is committed to safeguarding and promoting the welfare of patients, visitors, and staff. The successful candidate will be required to undergo an enhanced DBS check and will receive safeguarding training as part of their induction and ongoing professional development.

Equal Opportunities

As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

Receptionist Role Description

Job Title: Part-Time Receptionist
Location: North Bristol Private Hospital, 150 Aztec West, Bristol, BS32 4UB
Hours: 2 days per week, 8:30am – 5:00pm (30-minute unpaid lunch break)
Working Pattern: Non-fixed days, but typically Wednesday and Thursday
Pay: Equivalent to £12.21 per hour
Reports to: Practice Manager / Hospital Director

About Us

North Bristol Private Hospital is a CQC-regulated independent hospital, committed to providing safe, effective, and patient-centred care. We are proud of our welcoming environment and the professionalism of our team, ensuring that every patient and visitor receives the highest standard of service.

Role Summary

We are seeking a proactive and professional Part-Time Receptionist to join our team. This role is key to the smooth running of the hospital, combining patient-facing reception duties with a range of administrative and operational support tasks. The successful candidate will have excellent communication skills, strong attention to detail, and a commitment to safeguarding and patient safety.

Additional hours may be offered to cover periods of annual leave within the Hospital Administration team. The post holder will be expected to show flexibility in supporting the hospital with additional hours and responsibilities when required. This provides the opportunity to gain experience in wider administrative functions, including the processing and coordination of private consultation appointments with Plastic Surgeons and the administration of Surgical Procedure bookings.

Daily Duties

On designated reception days, you will be responsible for:

• All reception-related tasks, providing a professional front-of-house service. This will include the opening and closing of the reception areas.
• Hospitality service to patients, including the making of beverages.
• Hospital phone cover, handling calls and enquiries efficiently ensuring voicemails are acted upon.
• Email support, managing messages promptly and accurately.
• Sales processing and issuing receipts.
• Surgical Folder preparation and organisation.
• Documentation printing and postal tasks.
• Coffee machine maintenance to ensure availability for staff and visitors.
• Visitor, patient and contractor sign in/out accountability.
• Ordering food and supplies to support hospital services.
• Receiving, recording, and distributing hospital deliveries.
• Following training, to become a Fire Warden and support fire evacuation procedures.
• Support the rescheduling/making of appointments as and when required.
• Support the Hospital team, when required, as other tasks beyond this role specification may occur, as with any busy Hospital team.
• Chaperoning duties after applicable training, if required.
• Strict adherence to confidentiality regulations and ethical standards.

Person Specification

Essential Criteria:

• Previous experience in a receptionist, front-of-house, or administrative role.
• Excellent communication and interpersonal skills with a professional, patient-first approach.
• Strong organisational and multitasking abilities with attention to detail.
• IT proficiency, including Microsoft Office (Word, Outlook, Excel).
• Ability to manage confidential information with discretion.
• Awareness of safeguarding responsibilities and willingness to undertake training.
• Reliable, punctual, and able to work independently as well as part of a team.

Desirable Criteria:

• Previous experience in a healthcare or CQC-regulated environment.
• Knowledge of patient booking or hospital management systems.
• Experience with handling payments and sales processing.
• Basic knowledge of GDPR and data protection in healthcare.
• Flexibility to cover additional shifts if required.

Employee Benefits

As part of our team, you will benefit from:

• Competitive hourly rate.
• Free on-site parking.
• Staff refreshments.
• Nest auto-enrolment pension scheme.
• Ongoing training and professional development opportunities.
• Supportive working environment within a friendly, patient-focused team.

North Bristol Private Hospital values the rich diversity, skills and abilities that people from differing backgrounds and experiences bring to the workplace. Every person working for, or on behalf of, this organisation plays a vital role in implementing its aim to create an inclusive working environment where diversity is welcomed.

The successful candidate will be provided thorough training, including a range of statutory and mandatory modules that need to be passed successfully and adopted into every day working practices. You will be supported in your on-going professional development with annual appraisals and regular reviews, so every member of the team is fully confident and competent in their role.

Safeguarding Commitment

North Bristol Private Hospital is committed to safeguarding and promoting the welfare of patients, visitors, and staff. The successful candidate will be required to undergo an enhanced DBS check and will receive safeguarding training as part of their induction and ongoing professional development.

Equal Opportunities

As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

Anaesthetic Nurse / Recovery Nurse Role Description

Job Title: Bank Anaesthetic Nurse / Recovery Nurse
Reports to: Theatre Manager
Location: North Bristol Private Hospital
Job Type: Bank
Wage: £26.77ph + 12.07% holiday allowance = £30.00ph

About Us

North Bristol Private Hospital is a CQC-regulated facility providing world-class surgical and patient care. Our purpose-built hospital features a fully equipped operating theatre, minor operations suite, outpatient facilities, and a three-bed inpatient ward. We pride ourselves on providing exceptional, patient-centred care in a supportive and professional environment.

Main Purpose of the Job

• To provide safe, effective, and high-quality care to patients throughout the anaesthetic and recovery phases of the perioperative journey.
• To work collaboratively with anaesthetists, surgeons, and the wider multidisciplinary team to ensure safe practice and optimal patient
  outcomes.
• To maintain compliance with CQC fundamental standards, hospital policies, and professional codes of conduct.

Key Duties and Responsibilities

Anaesthetic Duties

• Provide skilled assistance to the anaesthetist during the administration of anaesthesia.
• Prepare, check, and maintain anaesthetic equipment, drugs, and monitoring devices in line with hospital and national safety standards.
• Support patients throughout the anaesthetic process, offering reassurance and maintaining dignity.
• Monitor and record patients’ vital signs during induction, maintenance, and emergence from anaesthesia.

Recovery Duties

• Provide safe and effective post-anaesthetic care in the recovery area.
• Monitor patients’ airway, breathing, circulation, level of consciousness, pain, and wound sites.
• Recognise and respond to clinical emergencies, escalating concerns to senior staff or the anaesthetist immediately.
• Ensure patients are safely transferred and handed over to ward staff or discharged in line with policy.

General Responsibilities

• Participate in the WHO Surgical Safety Checklist and raise concerns where necessary.
• Maintain accurate, timely, and legible clinical documentation.
• Ensure stock of anaesthetic and recovery equipment is maintained, reporting shortages or faults promptly.
• Report incidents, near misses, or concerns in line with hospital governance procedures.
• Support infection prevention and control measures in anaesthetic and recovery areas.
• Participate in audits, training, and service improvement initiatives.

Safeguarding Responsibilities

• Adhere to the hospital’s Safeguarding Adults and Children Policy.
• Recognise and report safeguarding concerns in line with statutory and hospital guidance.
• Attend safeguarding training and maintain up-to-date knowledge.
• Act in the best interests of patients and service users in accordance with the Care Act 2014 and Children Act 1989/2004.

Infection Prevention and Control

• Follow all infection prevention and control policies.
• Ensure effective decontamination and cleaning of anaesthetic and recovery areas.
• Comply with CQC standards and national guidance relating to infection control.

Person Specification

Essential:

• Current NMC registration (RGN) or HCPC registration (ODP).
• Post-registration experience in anaesthetics and/or recovery.
• Knowledge of anaesthetic equipment, airway management, and recovery protocols.
• Ability to work effectively as part of a multidisciplinary team.
• Excellent communication and problem-solving skills.

Desirable:

• Experience in cosmetic or private healthcare settings.
• Immediate Life Support (ILS) or Advanced Life Support (ALS) certification.
• Evidence of ongoing professional development.

What We Offer

Job Type: Bank
Rate: Dependant on experience
Hours: Flexible, bank shifts
Parking: Free on-site parking

Note: This job description may be amended in line with service needs and CQC requirements. Any changes will be discussed and confirmed in writing.

Role Specification: Bank Scrub Practitioner (RGN/ODP)

Location: North Bristol Private Hospital, Bristol
Reports to: Theatre Manager / Senior Scrub Practitioner & Hospital Director
Hours: Bank (as required)
Salary:
£22.30ph plus 12.07% holiday allowance = £24.99 ph

About Us

Founded in 2022, North Bristol Private Hospital is a centre for surgical excellence, attracting leading consultant surgeons to our state-of-the-art theatres in Bristol. Our small, friendly 3-bed hospital offers a supportive and caring working environment, valuing every team member as an individual. We are committe to delivering exceptional patient care in modern, spacious facilities.

Purpose of the Role

To provide skilled perioperative scrub assistance during surgical procedures, ensuring the highest standards of patient safety, infection control, and surgical efficiency, in compliance with CQC standards and the NMC Code.
The post holder will prepare, manage, and maintain the sterile field, anticipate the surgical team’s requirements, and act as an advocate for the patient throughout the perioperative journey.

Key Responsibilities

Clinical Care

• Prepare the operating theatre, instruments, consumables, and equipment in accordance with the surgical list and hospital protocols.
• Act as scrub nurse for surgical procedures across a range of specialities, maintaining sterility and aseptic technique at all times.
• Anticipate the needs of the surgical team, ensuring safe, timely provision of instruments and consumables.
• Conduct instrument, swab, needle, and sharp counts in accordance with hospital policy.
• Participate in WHO Surgical Safety Checklist (sign in, time out, sign out) and escalate concerns immediately.
• Assist in positioning and preparation of the patient, ensuring dignity, comfort, and safety.
• Safely handle and label specimens for laboratory transfer.
• Support in emergency situations, including surgical complications, cardiac arrest, or unplanned conversions.

Infection Prevention & Control

• Comply with hospital infection prevention and control policy and AfPP standards.
• Ensure all instruments and equipment are decontaminated and sterilised per policy. Monitor the sterile field for breaches and act immediately if contamination occurs.

Equipment Management

• Check functionality of surgical instruments and equipment pre- and post-procedure.
• Report faults immediately and remove defective equipment from service.

Documentation

• Maintain accurate and contemporaneous theatre records, including care plans, intraoperative documentation, and incident forms.
• Record all instrument and swab counts clearly in the patient’s perioperative record.

Professional Responsibilities

• Maintain active NMC registration and professional indemnity. Work within the NMC Code and Scope of Professional Practice. Maintain competence in core scrub skills and undertake annual competency assessments.
• Engage in reflective practice and participate in clinical supervision.

Governance & Compliance

• Adhere to the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• Comply with CQC Fundamental Standards (Safe, Effective, Caring, Responsive, Well-Led).
• Participate in audits (infection control, surgical counts, record keeping).
• Follow the Duty of Candour in event of an error or incident.

Education & Training

Complete and maintain mandatory training, including:

• Basic/Intermediate Life Support (BLS/ILS)
• Manual Handling
• Infection Control
• Safeguarding Adults & Children (Level 2/3 as appropriate)
• Fire Safety
• WHO Checklist and Surgical Safety Training
• Attend specialist courses relevant to theatre practice and surgical scrub role.

Teamwork & Communication

• Communicate effectively with surgeons, anaesthetists, ODPs, recovery staff, and ward staff.
• Participate in team briefings and debriefings.
• Support colleagues in theatre preparation and turnaround.

Person Specification

Qualifications
RGN with valid NMC registration – Essential
AfPP membership – Desirable

Experience
Minimum 2 years scrub experience in an – Essential
Experience in multiple surgical specialities – Desirable

Knowledge
Aseptic technique, infection control, WHO – Essential

Skills
Instrument handling, swab/sharp counts, theatre documentation – Essential
Preceptorship/mentoring experience – Desirable

Attributes
Calm under pressure, detail-oriented, good communicator – Essential
Leadership skills – Desirable

Equality & Diversity

• The post holder must act in accordance with the Equality Act 2010 and hospital equality policy, ensuring no discrimination based on protected characteristics and promoting inclusive patient care.

Physical & Working Conditions

• Exposure to theatre environment with controlled temperature, artificial lighting, and potential exposure to bodily fluids.
• Requires standing for prolonged periods and manual handling of instruments/equipment.

Safeguarding Statement

• All staff have a duty to safeguard and promote the welfare of patients, particularly vulnerable adults and children, and must complete safeguarding training commensurate with their role.

Bank Surgical First Assistant (RGN / ODP) Role Specification

About Us

North Bristol Private Hospital is a modern, CQC-regulated facility offering surgical excellence in Bristol. Founded in 2022, we are proud to attract leading consultant surgeons who deliver high-quality care in our state-of-the-art theatres. Our hospital provides a unique working environment: a supportive, patient-focused culture where staff are valued as individuals. With one operating theatre, one minor operations suite, and three inpatient beds, we are able to deliver truly personalised care.

Main Purpose of the Job

• To work as a Registered Nurse or Operating Department Practitioner (ODP) with
  scrub and surgical first assistant (SFA) competencies, providing safe, effective,
  and high-quality perioperative care.
• To support consultants across a range of surgical procedures, predominantly
  cosmetic surgery, ensuring excellent standards of patient safety and care at all
  times.
• To work collaboratively within the theatre team, supporting theatre preparation,
  stock management, and patient recovery.
• To maintain compliance with the Health and Social Care Act 2008 (Regulated
  Activities) Regulations 2014, CQC fundamental standards, and hospital policies.

Key Duties and Responsibilities

• Assist in theatre as a Scrub Practitioner and Surgical First Assistant, ensuring
  compliance with the Association for Perioperative Practice (AfPP) Standards and
  national SFA guidance.
• Provide expert scrub support for consultants and contribute to safe
  intraoperative care.
• Support patients throughout the perioperative pathway, including pre-operative
  preparation, intraoperative monitoring, and recovery.
• Actively participate in the WHO Surgical Safety Checklist and escalate concerns
  where appropriate.
• Assist in stock management, ordering, and replenishment to ensure adequate
  theatre supplies.
• Accurately document care provided in patient records and theatre registers.
• Report and escalate incidents, near misses, or equipment faults in line with
  hospital governance procedures.
• Support audit, quality improvement, and infection prevention initiatives within
  the theatre environment.

Safeguarding Responsibilities

• Adhere to the hospital’s Safeguarding Adults and Children Policy.
• Recognise and act upon any safeguarding concerns in line with statutory
  guidance.
• Escalate safeguarding issues immediately to the Safeguarding Lead or Line
  Manager.
• Maintain up-to-date safeguarding training and knowledge in accordance with
  role requirements.
• Always act in the best interests of patients and service users, in line with the Care Act 2014, Children Act 1989/2004, and CQC safeguarding requirements.

Infection Prevention and Control

• Follow all hospital infection control policies and procedures.
• Undertake infection prevention audits and contribute to compliance with
  national and CQC guidance.
• Ensure effective cleaning and decontamination practices are followed in theatre
  and recovery areas.

Other Duties

• Maintain professional registration with the NMC or HCPC.
• Adhere to the hospital’s Code of Conduct and professional regulatory standards.
• Maintain accurate and timely patient records in line with hospital and statutory
  requirements.
• Report hazards, damaged equipment, or faulty appliances to the Theatre
  Manager or Registered Manager.
• Participate in mandatory training, annual appraisal, and continuing professional
  development.
• Undertake other reasonable duties as requested by the Theatre Manager.

Person Specification

Essential:

• Current registration with the NMC (RGN) or HCPC (ODP).
• Minimum 2 years’ scrub/SFA experience in cosmetic or related surgical practice.
• Strong knowledge of infection prevention and theatre safety standards.
• Ability to work effectively within a small, multidisciplinary team.
• Excellent communication, organisational, and problem-solving skills.

Desirable:

• Formal Surgical First Assistant qualification or AfPP-accredited course.
• Previous experience in private healthcare.
• Experience contributing to audits, quality improvement, or service development.

What We Offer

• Job Type: Bank
• Rate: £26.77ph plus 12.07% holiday allowance = £30.00ph.
• Hours: Flexible, bank shifts
• Parking: Free on-site parking

Note: This role specification may be subject to amendment in response to service needs. Any changes will be discussed with the post-holder and confirmed in writing.

Role Specification: Bank Ward Nurse (Registered General Nurse – RGN)

Location: North Bristol Private Hospital, Bristol
Reports to: Theatre Manager – Hospital Director
Hours: Bank (as required)
Salary:
Day Shift = £22.30 + 12.07% annual leave allowance = £24.99ph.
Night shift = £25.00 + 12.07% annual leave allowance = £28.00ph.

About Us

Founded in 2022, North Bristol Private Hospital is a centre for surgical excellence, attracting leading consultant surgeons to our state-of-the-art theatres in Bristol. Our small, friendly 3-bed hospital offers a supportive and caring working environment, valuing every team member as an individual. We are committed to delivering exceptional patient care in modern, spacious facilities.

Purpose of the Role

To provide safe, effective, and high-quality nursing care to patients during their inpatient stay, ensuring a smooth recovery and safe discharge. Care must be delivered in accordance with NMC standards, hospital policies, and company values—upholding patient safety, dignity, privacy, and comfort at all times.

Key Responsibilities

Clinical Care

• Provide nursing care without direct supervision, assessing, planning, implementing, and evaluating care plans.
• Maintain professional practice in accordance with the NMC Code and hospital guidelines.
• Monitor patients’ conditions, respond promptly to changes, and escalate as required.
• Supervise and support unregistered staff, ensuring delegated tasks are appropriate and completed.
• Prepare and administer prescribed medications, including patient discharge (TTO) medicines.
• Maintain accurate, timely, and confidential patient records.
• Communicate effectively with patients, relatives, and the multi-disciplinary team, providing support and advice as needed.

Ward Operations

• Assist in maintaining a safe and well-equipped ward environment.
• Report any equipment faults, hazards, or maintenance needs.
• Monitor and maintain stock levels of medications, consumables, and clinical equipment.
• Adhere to infection control procedures and participate in audits.
• Participate in audits, risk assessments, and clinical governance activities.

Compliance & Governance

• Uphold the standards required by the Care Quality Commission and company policies.
• Report incidents, near-misses, complaints, and adverse events in line with policy.
• Support the Registered Manager in maintaining compliance with health and safety, COSHH, risk assessment, and infection prevention regulations.

Skills & Attributes

• Excellent clinical assessment, planning, and evaluation skills.
• Strong communication and interpersonal abilities.
• Commitment to continuous professional development.
• Ability to work effectively both independently and as part of a team.
• Attention to detail and commitment to patient safety and high-quality care.

Qualifications & Requirements

• Registered Nurse (RGN) with current NMC registration.
• Previous ward-based nursing experience (surgical environment desirable).
• Evidence of ongoing CPD and up-to-date clinical skills.
• Right to work in the UK.
• Willingness to work flexible shifts as required.

Infection Control

• Comply with all infection prevention and control policies and procedures.
• Take part in infection control audits and training.

Why Join Us?

• Opportunity to work in a modern, patient-focused private hospital.
• Supportive and friendly working culture.
• Flexible bank shifts to suit your availability.
• A chance to deliver the level of nursing care you aspire to, without the pressures of a high-volume ward.

Bank Health Care Assistant (HCA) – Theatre Runner Role
Specification

Location: North Bristol Private Hospital, Bristol
Reports to: Theatre Manager and Hospital Director
Hours: Bank (as required)
Salary: £13.38ph plus 12.07% annual leave allowance = £15.00ph

Who we are

North Bristol Private Hospital is a purpose-built facility providing world-class surgical and patient care in Bristol, designed to meet the unique needs of each individual patient. The hospital specialises in high-
quality surgical treatments, predominantly cosmetic surgery, delivered in a safe, patient-centred environment. Our facilities include a fully equipped operating theatre, minor ops suite, outpatient department, and inpatient ward with three overnight beds, ensuring personalised care for every patient.

Main Purpose of the Job

To provide safe and effective support to the theatre team, ensuring high-quality patient care, adherence to infection prevention standards, and compliance with all hospital policies, including safeguarding and
CQC regulations.

Main Duties

• Assist with patient admission to the ward and theatre, ensuring dignity, respect, and compassion at all times.
• Support infection prevention measures, including cleaning of theatre during and between cases.
• Remove and replace waste bags, ensuring safe disposal of clinical waste in line with infection control policy.
• Replenish and maintain hand hygiene dispensers at all times.
• Ensure all requested items are added to the display board as directed by scrub staff.
• Assist with instrument checks and ensure traceability labels are affixed to patient notes.
• Participate in the WHO Surgical Safety Checklist and raise concerns where necessary.
• Fetch and deliver items required by the theatre team in a timely manner.
• Document theatre activity in the required registers and notes accurately.
• Promote and protect patient privacy, dignity, and safety.
• Maintain excellent communication with the multidisciplinary team.
• Ensure theatre etiquette and professional conduct are maintained at all times.

Safeguarding Responsibilities

• Understand and follow the hospital’s Safeguarding Adults and Children Policy.
• Recognise the signs of abuse, neglect, or exploitation and take appropriate action.
• Escalate safeguarding concerns immediately to the Safeguarding Lead or Line Manager.
• Attend safeguarding training at the required level for the role and maintain up-to-date knowledge.
• Always act in the best interests of patients and service users, in line with the Care Act 2014, Children Act 1989/2004, and Working Together to Safeguard Children guidance.
• Maintain confidentiality but understand when it is appropriate to share information for safeguarding purposes.

Other Duties

• Practice maximum integrity and professionalism at all times.
• Report faulty equipment, damaged items, or potential hazards promptly.
• Maintain accurate records in line with hospital policy.
• Undertake other reasonable duties as required by the Line Manager.
• Attend appraisal, supervision, and regular training sessions, including mandatory updates.

Responsibilities

Healthcare workers must at all times adhere to:

• The hospital’s Code of Conduct.
• All relevant policies and procedures.
• The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• Safeguarding requirements for adults and children.

Confidentiality & Data Protection

• Staff must protect the confidentiality of all patient and hospital information.
• Unauthorised disclosure of personal or patient information will be treated as a serious disciplinary matter and may result in dismissal.
• All staff must comply with the Data Protection Act 2018 and UK GDPR.

Health & Safety and Equality

• Ensure compliance with Health & Safety policies and report hazards promptly.
• Adhere to infection control policies and procedures.
• Promote a smoke-free working environment.
• Support equality, diversity, and inclusion, including responsibilities under the Equality Act 2010.

Note: The Company reserves the right to amend this job description to meet business needs. Any changes will be discussed and confirmed in writing.