Careers

North Bristol Private Hospital is a new vision of what hospital care should look like.

North Bristol Private Hospital provides unrivalled, world-class surgical and patient care in Bristol. This satisfies a long-standing need in the south-west for a centre of surgical excellence.  The centre possesses state of the art facilities where patient and surgical needs will be mapped out in minute detail to guarantee next-level, premium care. High standards are part of the hospital’s DNA and provides five-star care that is designed exactly to meet the unique needs of every individual patient, while providing the perfect environment for surgeons and clinicians to operate.

When staff and patients feel safe, listened to and comfortable, they will recover more quickly and that is why North Bristol Hospital will put their needs first, second and third.

The hospital offers high quality exclusive surgical treatments of outstanding excellence in the perfect environment.

The team are looking to recruit an experienced CQC Registered Manager / Operations Manager to provide the leadership and management necessary to enable NBPH to meet its future aims and objectives within a quality-driven, efficient, safe, profitable and effective working environment maintaining a motivated, happy and committed team.

General principles of the post

• At all times positively promote NBPH
• Drive and develop the new development of services within the facility
• To be the CQC Registered Manager for the facility
• Experience of Business Development and business growth
• Maintain and continue to deliver our 5* existing services
• Maintain and advance high quality patient experience
• Take lead and initiative on team issues
• Decision making on running of clinic in conjunction with Clinic Director
• Promote a healthy and positively constructive atmosphere throughout the facility
• Continual review and implementation of relevant clinic policies
• Lead the team

Business Development

• Maintain, develop and market new and existing services
• Produce all relevant marketing / advertising / promotional material
• Facilitate the promotion of new services to the clinic
• Proactively promote the clinic within the local area by organising and facilitating open evenings and other similar events
• Develop opportunities for new specialties to join the hospital
• Work with local NHS ICB’s and Foundation Trusts to provide support and business development opportunities
• Contract negotiation for new services
• Responsible for the issuing of admitting rights to all new surgeons
• Maintain up-to-date knowledge of regulatory and professional standards for aesthetic services and ensure marketing policies and actions always fall within these standards

Financial performance

• Ensure weekly and monthly payroll is run in conjunction with the accountancy service with accurate records kept.
• To ensure NBPH meets its financial objectives through revenue growth and cost control within budgetary requirements – as identified in regular meetings involving the senior management team.  Metrics measured will include (but not be limited to): profit margins, gross revenue, operative patient numbers.  Non-surgical metrics will include (but not be limited to): growth in new and returning patients, growth and product sales
• Work in conjunction with Clinic accountants and in-house staff to ensure the practice accounts are kept up to date
• To regularly feedback performance to the clinic team and seek suggestions for growth opportunities
• To oversee in-house accounts / billing and liaison with accountants to ensure financial records are maintained to standard
• To continually measure, monitor and review financial performance and take remedial action where necessary in conjunction with Clinic Director
• Process all invoices prior to final approval and payment
• Oversee the procurement of clinic equipment, supplies and services ensuring expenditure is logged appropriately.
• Oversee system for product inventory log, stocktaking and expiry date reporting

CQC

• Registered Manager for the facility and responsible for the formal CQC-related activity
• Complete understanding of the role of the CQC and regulatory requirements
• Understanding and familiarity of all existing policies and protocols
• Involvement in writing new policies and protocols for the clinic
• Ensure appropriate evidence is continually collated as per CQC requirements in collaboration with the Theatre Manager
• Liaising with Clinic Director regarding all aspects of CQC-related matters
• Ensure all audits are carried out and effectively monitored

Health & Safety

• Oversight of health and safety in the clinic, alongside other relevant staff
• Identify the risks involved in work activities and undertaking such activities in a way that manages those risks
• Ensure health and safety risk assessments timely and findings appropriately managed
• Management of the site risk register and incidents
• Use appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Ensure fire safety up to date and risks identified in fire risk assessments appropriately managed

Facilities Management

• Maintaining standards of cleaning and hygiene throughout the building
• Responsibility for the operational management of the building including out of hours contact, security, access control and key holding
• Oversight of maintenance of common equipment e.g. kitchen utilities, sanitary facilities etc.
• Ensuring that the building complies with all aspects of legislation and best practice
• Coordination of the oxygen and air supply for the facilities wit the Theatre Manager
• Ensure equipment complies with appropriate legislation (e.g. Health and safety, portable appliance testing of own equipment etc.)
• Ensure maintenance of standards of cleaning and hygiene throughout the building
• Operational management of the building, including, but not limited to, liaising with contractors, suppliers, builders, insurance companies and landlord
• Ensure that clinic premises are properly maintained and cleaned
• Ensure adequate fire prevention and security systems are in place

Human Resources

• Oversee the recruitment and retention of staff and provide a general personnel management service ensuring all employment checks are carried out and compliant prior to commencement of employment including Right to work, HCPC, GMC, and DBS checks
• Oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role
• Oversee effective staff 121 and appraisal processes are adhered to
• Support and mentor staff, both as individuals and as team members
• Ensure all HR and Recruitment policies are complied with
• Oversee the management of administrative staff and non-clinical management of nursing staff and take lead responsibility in staff appraisal and in organising recruitment selection and training
• Ensure contracts of employment are provided to all staff and that all relevant employment legislation is followed
• Monitoring and amendment of all job descriptions prior to recruitment
• Ensure comprehensive staff records including compliance and training records are maintained for both staff and visiting clinicians, anesthetists and self-employed contractors
• Act in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with clinical procedures and policies, and current legislation
• Organise appropriate cover for clinician and team member leave
• Manage annual leave calendar for the team

Organisational

• Produce weekly and monthly reports on facility performance and projected activity
• Chair meetings such as Medicines Advisory Committee, Governance
• Committee, preparation of agendas and distribution of minutes as necessary
• Ensure all staff and clinicians are kept informed on all policy changes
• Ensure clear action points are identified including an identifiable person with responsibility for implementation of the action and follow up until completion and action closed
• Routinely monitor and assess clinic performance against targets
• Coordinate and participate in on call rota (1 in 4)
• Ensure adequate and timely supply of stock without stock-piling through department leads
• Effectively manage own time, workload and resources

What do we offer

Hours:
Full time – Monday to Friday – 40 hours per week on site

Salary:
£55,000 – £60,000 per year plus bonus (Salary will be offered according to experience and expertise in the role. The salary package will be inclusive of any on-calls or out-of-hour demands, such as responding to alarm calls.)

Experience:
Senior Manager / Hospital Manager in a private sector, within a surgical facility (dental not appliable): min 3 years (required)
Experience and expertise in Business Development and business growth
Existing CQC Registered Manager preferred but not essential

North Bristol Private Hospital is a new vision of what hospital care should look like.

Founded in 2022, North Bristol Private Hospital is a hub for surgical excellence, attracting the best consultant surgeons to practise in our state-of-the-art theatres located in Bristol.  These top doctors are drawn to our hospital by our spacious, modern facilities and the carefully selected medical teams who work by their side.

We offer a completely different working environment from any other hospital you have worked in, and our supportive, caring approach extends to our staff as well as our patients. We offer our team a workplace where you will be seen as an individual and your worth is recognised and rewarded. The opportunity to deliver professional and high-quality care that you have always wanted to offer in our small, friendly 3- bed hospital with one operating theatre and one minor operation suite.

Main Purpose of the Job

• You will be a Registered Nurse/Operating Department Practitioner used to working in teams with minimum supervision.  Competence across a range of skills, supported by professional and clinical knowledge acquired through state registration/practitioner qualification and additional training is also desirable.
• You must have at least 2 years scrub / SFA experience in Cosmetic Surgery.
• To report and be professionally responsible to Theatre Manager
• To provide excellent care, continuity to patients and conduct all required tasks such as patient monitoring, recovery, stock management, room and theatre preparation and work within delegation of Theatre Manager.
• To maintain adequate stock levels of all items required via Theatre Manager.
• Ensure that all incidents are raised and reported in a timely manner to the Theatre Manager.
• The Hospital covers a wide variety of surgical procedures, you will support in assessing patient’s health and well-being across a complex and changing caseload, assisting in the delivery of care to meet the patient’s needs. You will actively promote best practice and contribute towards quality improvements, collect collate and organise data, interpret all the information and make a justifiable assessment, making this available to relevant others.
• Responsibility to uphold and adhere to the guidance and required specification for registration with the Care Quality Commission/Healthcare Improvement Scotland.

Infection Control:

• Ensure all company Infection Control policies are followed. Undertake audits and observe national guidance for reporting, managing and overall prevention of infection.

Other Duties

• Must be registered with NMC and HCPC
• Practice maximum integrity in all dealings with Individuals personal and financial affairs, and avoid abuse of the privileged relationship that exists with clients
• Report any faulty appliances, damaged furniture, equipment or potential hazard to the registered manager
• Ability to maintain accurate records
• Attendance at care reviews as appropriate
• Other duties as may be reasonably agreed
• Attend refresher training and occupational training sessions as appropriate

What do we offer:

Job Type: Bank
Start date: Bank
Rate: Dependant on experience
Parking: Free on-site parking

North Bristol Private Hospital is a new vision of what hospital care should look like.

Founded in 2022, North Bristol Private Hospital is a hub for surgical excellence, attracting the best consultant surgeons to practise in our state-of-the-art theatres located in Bristol.  These top doctors are drawn to our hospital by our spacious, modern facilities and the carefully selected medical teams who work by their side.

We offer a completely different working environment from any other hospital you have worked in, and our supportive, caring approach extends to our staff as well as our patients. We offer our team a workplace where you will be seen as an individual and your worth is recognised and rewarded. The opportunity to deliver professional and high-quality care that you have always wanted to offer in our small, friendly 3- bed hospital with one operating theatre and one minor operation suite.

Main Purpose of the Job

• To be responsible for the day-to-day provision of high-quality patient service at clinic level in accordance with all relevant legislation, in particular The Health & Social Care Act.
• You will be a Registered Nurse/Operating Department Practitioner and be used to working in teams with minimum supervision.  Competence across a range of skills, supported by professional and clinical knowledge acquired through state registration/practitioner qualification and additional training is also desirable.
• To report and be professionally responsible to Theatre Manager
• To provide excellent care, continuity to patients and conduct all required tasks such as patient monitoring, recovery, stock management, room and theatre preparation and work within delegation of Theatre Manager.
• Ensure that all incidents are raised and reported in a timely manner to the Theatre Manager.
• The Hospital covers a wide variety of surgical procedures, you will support in assessing patient’s health and well-being across a complex and changing caseload, assisting in the delivery of care to meet the patient’s needs. You will actively promote best practice and contribute towards quality improvements, collect collate and organise data, interpret all the information and make a justifiable assessment, making this available to relevant others.
• Responsibility to uphold and adhere to the guidance and required specification for registration with the Care Quality Commission/Healthcare Improvement Scotland.

Infection Control:

• Ensure all company Infection Control policies are followed. Undertake audits and observe national guidance for reporting, managing and overall prevention of infection.

Other Duties

• Practice maximum integrity in all dealings with Individuals personal and financial affairs, and avoid abuse of the privileged relationship that exists with clients
• Report any faulty appliances, damaged furniture, equipment or potential hazard to the registered manager
• Ability to maintain accurate records
• Attendance at care reviews as appropriate
• Other duties as may be reasonably agreed
• Attend refresher training and occupational training sessions as appropriate

What do we offer:

Job Type: Bank
Start date: Bank
Rate: Dependant on experience
Parking: Free on-site parking

North Bristol Private Hospital is a new vision of what hospital care should look like.

Founded in 2022, North Bristol Private Hospital is a hub for surgical excellence, attracting the best consultant surgeons to practise in our state-of-the-art theatres located in Bristol.  These top doctors are drawn to our hospital by our spacious, modern facilities and the carefully selected medical teams who work by their side.

We offer a completely different working environment from any other hospital you have worked in, and our supportive, caring approach extends to our staff as well as our patients. We offer our team a workplace where you will be seen as an individual and your worth is recognised and rewarded. The opportunity to deliver professional and high-quality care that you have always wanted to offer in our small, friendly 3 bed hospital.

We are currently recruiting for a bright and driven Ward Manager to join our North Bristol Private Hospital team in Bristol on a full-time basis to our 3 bed hospital. 

Main Purpose of the Job

To manage and provide a range of services to Individuals to ensure they receive the care they require for an immediate safe recovery and a planned and safe discharge from hospital. Care is to be provided whilst conducting the underpinned company values and upholding the expectations of the NMC. To provide exemplary care to all patients, offering continuity, high quality and the upmost respect for patient safety, privacy, dignity and overall experience.

Main Duties

Management

• Report any ward equipment maintenance or repair as required.
• Contribute to collaborative working relationships and effective communications between all members of the multi-disciplinary team
• Assist in the efficient and cost-effective management of Clinical Stock
• Ensure compliance with company policies and guidelines (health and safety, COSHH, risk assessment, fire regulations, infection control, decontamination, adverse events and complaints – this includes professional management & monitoring by you of any complaint)
• Promote quality care and service using best practice
• Research, initiate and evaluate new ideas to foster continuous improvement
• Ensure that hazards are reported to the Registered Manager

Personal Care

• To provide safe and effective care of service users without direct supervision
• To plan, implement and evaluate plans of patients’ care and needs
• To ensure that own nursing practice is in accordance with hospital / location policies and guidelines and that professional practice is in accordance with the NMC Code
• To bring to the attention of the registered manager, any factors that inhibit the delivery of high quality, safe, effective or any instances or evidence of poor-quality clinical care
• To assist in the setting and maintenance of clinical standards and participation in the Clinical Governance agenda
• To work with senior staff to ensure the care environment is conducive to satisfactory and continuing education and training programmes
• To keep up to date with clinical and professional developments in nursing and to undertake continuing professional development.
• To ensure that any information about service users is maintained confidentially and only shared when clinically appropriate to do so
• To ensure that appropriate systems for the recording and distribution of information relating to service user charges are maintained
• To monitor and maintain stock levels of medications and consumables
• To prepare patient TTO medicines and provide these with instructions
• To report service user and staff accidents, incidents and complaints as required under the direction of the Senior Staff
• To work as a team member thus promoting the concept of team nursing.
• To complete audit checks as required
• To communicate with patients and provide nursing support and advice to in-patients and out-patients

Regulating Comissioner:

• Responsibility to uphold and adhere to the guidance and required specification for registration with the Care Quality Commission/Healthcare Improvement Scotland.

Infection Control:

• Ensure all company Infection Control policies are followed. Undertake audits and observe national guidance for reporting, managing and overall prevention of infection.

Other Duties

• Practice maximum integrity in all dealings with Individuals personal and financial affairs, and avoid abuse of the privileged relationship that exists with clients
• Report any faulty appliances, damaged furniture, equipment or potential hazard to the registered manager
• Ability to maintain accurate records
• Attendance at care reviews as appropriate
• Other duties as may be reasonably agreed
• Attend refresher training and occupational training sessions as appropriate

Who we are:

North Bristol Private Hospital is a brand-new facility providing unrivalled, world-class, five-star surgical and patient care in Bristol designed to meet the unique needs of every individual patient who comes to see us.  This satisfies what we feel is a long-standing need in the south-west for a centre of surgical excellence.  The hospital will offer high quality, exclusive surgical treatments (predominately cosmetic surgery) of outstanding excellence in the perfect environment.

The centre possesses state-of-the-art facilities where patient and surgical needs will be mapped out in minute detail to guarantee next-level, premium care where our high standards are part of the hospital’s DNA.

When patients feel safe, listened to and comfortable, they will recover more quickly and that is why North Bristol Private Hospital will put their needs first, second and third.

North Bristol Private Hospital has a dedicated, in-house operating theatre, minor ops suite, outpatients’ facilities and inpatient ward with only three overnight beds, so each patient will be an individual rather than a number and will provide an excellent environment for surgeons and clinicians to operate.

Close to M4 junction, this allows easy access from Wales and the Midlands. We purposely ensured North Bristol Hospital is in a quiet, secluded part of the city to reduce the stress of travelling by car.

This is an exciting opportunity for an ambitious and hardworking Theatre Runner / Theatre Healthcare Assistant professional to join our team.

Hours to be agreed.

Main Purpose of the Job

To provide a range of services within the theatre department to assist the theatre team in efficient, safe patient care.

Main Duties

Provide support and assistance with:

• Helping to admin patients to the ward
• Cleaning of theatre during and between cases
• Remove waste bags and replenish.
• Ensure all hand hygiene dispensers are full at all times
• Ensure any items are added to the display board as per scrub instruction.
• Assist, where required, with checking instruments.
• Be part of the WHO check and raise concerns where required.
• Fetch and bring any items the theatre team requires.
• Promote privacy, dignity, and respect.
• Excellent communication links between the team and other members of the hospital team
• Always maintain a professional manner.
• Ensure that theatre etiquette is maintained at all times.
• Document the operation in the required register and notes
• Ensure traceability labels are fixed to patient notes.

Other Duties

• Practice maximum integrity
• Report any faulty appliances, damaged equipment, or potential hazards.
• Ability to maintain accurate records.
• Other duties as may be reasonably agreed.
• Attend regular appraisal/monitoring/supervision meetings with their line manager when required to do so.
• Attend refresher training and occupational training sessions as appropriate.

Responsibilities

Healthcare workers must at all times adhere to:

• Code of Conduct
• Policies and procedures
• Health and Social Care Act 2008 Regulations

Notes:

The Company reserve the right to amend this Job description from time to time, according to business needs. Any changes will be confirmed in writing.

Although this is a list of the key responsibilities of the post it is expected that the post holder and line manager will develop and define the detail of the work to be undertaken in addition to any reasonable requests for tasks made by the line manager also.  Any changes to the key responsibilities will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate company policies and procedures relating to:

1. Health and safety
2. No smoking at work
3. Equal opportunities in employment, including responsibilities under the Disability Discrimination Act

Your attention is drawn to the confidential nature of information collected within the company.  The unauthorised use of disclosure of patients or other personal information is a dismissible offence and in the case of computerised information could result in prosecution or action for civil damages under the Data Protection Act.