Whether you wish to make an initial enquiry or have already had a consultation with one of our specialists and have decided to go ahead with your surgery, we have a dedicated team who will attend to all your queries.
Call us on 01179 114 000 from 9:am to 5:00 pm Monday to Friday.
Paying for your treatment
To book your initial consultation, a fee of £200 is payable and can be paid over the telephone with a debit or credit card. We accept major credit card providers except American Express.
Following your initial consultation and receiving your individualised quotation, if you decide to go ahead with your treatment you can call us to book your surgical date and pay the surgical deposit of £500 through a debit or a credit card. The remaining balance should be paid 10 weeks before surgery through BACS transfer only. Unfortunately, we are unable to accept card payments for this amount. Our account details can be found on your invoice.
If you have any queries regarding your invoice, please call us on from 01179 114 000 during office hours.
Pre-operative assessment appointment
A pre-operative assessment is required for all patients having surgery under general anaesthesia, local anaesthesia and/or sedation in line with NICE Guidelines. This will be a face-to-face appointment that will take approximately 1 hour but please allow up to 2 hours for this appointment.
During this appointment our nurse will assess if you are fit and well for the surgery and will thoroughly review your past medical history, hospital admissions and any current medications that you are taking.
All patients are required to undergo a blood test as part of this appointment. The number and type of tests will depend on your current health status and the treatment you are having.
This appointment is also an opportunity for you to discuss any questions you may have therefore it is always helpful if you write them down before attending your appointment.
Please ensure that you bring with you a copy of your GP summary if you have not given these to us prior to this appointment. If you are taking any medication, please bring with you a list of the medication name, dosage, and strength. Our nurse will give you some general advice on the preparations you are expected to do before you come to the hospital for your surgery, as well as any after care requirements once you leave the hospital.
You can eat, drink and take your medications as normal on the day of this appointment. It might help that you wear loose fitting clothes, or ones that are easy to separate, such as a top and a bottom, to allow for ease of any physical examination while always preserving your dignity.
The day before you will have received confirmation and details of your imminent surgery along with instructions on how to prepare for this day.
Below are reminders of what you are expected to do prior to arrival. It is extremely important that you follow the fasting times as failing to do so can cause serious risks during anaesthetic and your surgery could be cancelled or postponed.
If you are expected to arrive at the hospital in the morning: PLEASE DO NOT EAT OR DRINK AFTER MIDNIGHT.
If you are expected to arrive after 12 noon: you can have a LIGHT BREAKFAST (a bowl of porridge, cereal or slice of toast with fruit or yogurt) but please note that this should be BEFORE 6 A.M.
Refrain from alcohol consumption 24 hours before your surgery.
On the day of your surgery
On the morning of admission, please take a shower or bathe using antiseptic soap. Please refrain from using oily products such as body lotion, hair conditioner, makeup, and hairspray. Please wear loose fitting clothes that are easy to take off and put on.
For breast surgeries, it is important that you wear front buttoned top to avoid arm movements. Please ensure that you arrive on time as per the instructions given by a member of our administration team to allow plenty of time for admission process.
You are allowed small sips of water, just enough to moisten your mouth, up to one hour before your operation time. If you are currently taking medication daily, take this as normal unless you were told otherwise by our pre-assessment nurse or the surgeon to pause intake for a number of days before your surgery. Please ensure that you bring a 3 day supply to the hospital with you.
Please remove any body piercings that are located on the site of the surgery. For tongue piercings, all patients are required to remove these prior to attending the hospital. It is advisable to take off as much jewellery as you can and leave them at home as well as any other valuables as we cannot always guarantee secure storage. However, bring reading materials or electronics that can entertain you during your time at the hospital.
You can bring your preferred personal hygiene products although hotel standard amenities are provided. You can bring a change of clothes although hospital gowns, dressing gowns and slippers are also available for your utmost comfort.
If you are suddenly unwell or have developed cold, fever or a respiratory infection, call the hospital immediately for guidance.
Even if you are going home on the same day, you are still expected to adhere to guidance below when leaving the hospital and once you are home.
The number of nights you need to stay at the hospital will depend on your type of surgery and this will have been confirmed with you prior to this day. On very rare occasions, you might need to extend your stay longer than planned if you need more time to be cared for by our nursing and medical team. All discharges occur in the morning by 10am. Please check with the nursing and medical team that you have all the medications you need to take home.
Leaving the hospital and when at home
Please arrange a relative or a friend to pick you up and transport you home. It is strongly advised that you make your journey home in a private transport, and it is advisable that someone stays. with you for 24 hours after your surgery.
Please note that anaesthetic and some painkillers can impair your judgment and physical ability following surgery therefore please don’t make important decisions or sign legal documents nor operate any machinery including driving for at least 48 hours post-surgery. Alcohol can alter the effect of some drugs therefore it is strongly advised that you refrain from drinking while you are taking your medications.
All these instructions will be provided for you in writing when you leave the hospital as well as details of your wound check appointment. Please keep your dressings and operation site dry until you see the surgeon or nurse for your one week post operative wound check appointment following surgery.
We don’t expect you to experience excessive bleeding or infection as these are extremely rare but if you feel suddenly unwell you have three options:
Call the, North Bristol Private Hospital on 01179 114 000 available 24 hours a day for emergencies, during out of hours a Resident Medical Officer (RMO) will assess your condition and advise you further.
Go to your nearest Accident and Emergency Hospital.
Dial 999.
Attending outpatient appointments
You will have been sent a map and directions along with your appointment letter, but you can also refer to our Contact Us page. If you need further assistance, call the Hospital Reception on 01179 114 000 during office hours.
Parking
There is an ample free parking at the hospital car park.
Arrival
Please report your arrival at our main reception where a member of the team will assist you. If you need to change or update your address and personal details, you can also do this at our reception.
Preparation
Please ensure that you bring a list of current medications and an up-to-date GP summary. We advise that you write down any questions you may have and bring this with you to your appointment. Following these instructions will make your visit as thorough, efficient, and as safe as it can be for you and your health professional.
Cancellation
We have booked your appointment date within a time frame that is the safest and most suitable for the treatment you are about to have, however, in extreme circumstances that you need to change your appointment please let us know at the earliest opportunity so we can make further arrangement.
Overnight Accommodation
If you need an overnight stay before your admission or for the person accompanying you home after discharge, there are choices of hotels located within a short walking distance of the hospital and within the local vicinity.
Please ask a member of staff if you require this as we can provide you with a discount code you can use to book the hotels.
The whole process with Elena and the staff members at North Bristol private hospital has been incredible. From my initial consultations, to my procedure and hospital stay, and finally my post op check ups, I have been made to feel at complete ease throughout. The reception staff/administration team are friendly, welcoming, and prompt to respond to any queries. The nursing team go above and beyond to help you feel calm and comfortable, whilst maintaining an immense level of care. Finally Elena, who listens to your expectations/concerns, and provides you with a realistic, concise idea of what would yield the best final outcome. Its clear how well respected and admired Elena is with her team. Her professionalism and attention to detail are second to none, which offers you a high level of assurance in the service she provides. I am currently 2 weeks post operation and ecstatic with the results so far.
I had a full abdominoplasty and brachioplasty done together last week at the North Bristol Private Hospital and I have nothing but praise for the care and treatment I received. It was a long operation and I had some concerns re this. I was listened to and reassured. Elena, anaesthetists, and all the theatre staff were so quietly confident and reassuring, it definitely rubbed off on me!
Everyone knew exactly what to do and they all got on with it! They were all so friendly and professional, I knew I could rely on them for excellent care.
The nurses on the ward are as friendly and professional too! I spent the long night after the op being nursed by Rose. What a wonderful lady she is-so kind, empathic, knowledgeable.
The admin ladies are all super friendly and helpful too.
The actual building is meticulously clean and very comfortable.
I'm just in the early stages of recovery but if my ongoing care and treatment is of the same quality then I know I'm totally in safe hands. Thank you all!
I had my surgery in April this year performed by Elena. All the facilities were state of the art from what I could see. I presented as a little bit of a challenge as this was a corrective surgery after a previous mastopexy performed by another surgeon which had left me with unsatisfactory results. Elena was recommended to me as she is renowned for her attention to fine detail and the care for her patients outcome. The staff at the hospital were really we’re top notch and they all impressed me with their expertise in their fields, and their genuinely caring manners. The Anesthetist took time to talk to me in-depth about any of my concerns and was able to reassure me. Thank you so much to Sam , who was there when I woke from the surgery to a very reassuring manner and care. Thank you to Anne, Rose and Zi, you were all amazing. From the minute to walking into the hospital to the minute I left , I found the whole experience made me feel very safe and secure.This is a Boutique hospital with a homely feel and the highest level of care.
This was my first surgical procedure so was unsure of what to expect, but felt reassured by the professional and composed approach Elena took during the consultation through to the surgery and aftercare. I felt listened to over my aesthetic goals and, while it's still early days in my recovery, I feel she achieved what I wanted and is undoubtedly extremely skilled. I've not had any complications but am sure the team would be very supportive if I had; they encourage open communication should patients have any worries.
It was a bit of a wait until I was seen on my surgery day, but I was warned this may happen if it was busy. Saying that, the staff were all very friendly and approachable, and my private room very comfortable, so I did not feel too tense. I very much appreciated the overnight stay and was well cared for. Rose my night nurse was so lovely, as is Lynn on reception who couldn't have made a better first impression. The hospital is very clean without feeling sterile, and is well designed with the patient in mind.
I am so pleased I took the plunge and would without a doubt recommend Elena and her expert skills to anyone wishing to have cosmetic surgery.
I recently underwent surgery with Elena. From start to finish the whole process was seamless. Elena and her whole team are outstanding. They make you feel so welcome and nothing is too much trouble whilst being so professional and knowledgeable.
Highly highly recommend, so pleased I chose you. Thank you again!
Would 1000% recommend Elena and all the team they are so AMAZING and so lovely, so thorough in everything that they do and do such an amazing job. So welcoming and nice from the lovely lady at reception who makes you so welcomed to Lynn who I spoke to multiple times with all my questions, Sam who looks after you and Elena who really does take the time to find out exactly what you are wanting to achieve. The hospital is beautiful and so clean. My surgery and stay was very comfortable and made so easy by the lovely staff and lady who looked after me all night. If I needed anyone they came so quick after ringing the bell and really was patient with me. I am one week post op and already so happy with the results. I travelled 3/4 hours for Elena and so glad I did. The only surgeon I have seen whose work is consistently good with uplifts. Thank you so much
Elena and her team have been incredible throughout my whole process of a life changing surgery. They have been so welcoming and attentive at every appointment.
The hospital itself is immaculate and it was a comfortable stay after my op. Rose who looked after me during the night, was so friendly and nothing was too much trouble.
Elena is a highly talented surgeon and I cannot thank her enough for what she has done for me and the confidence she has given me.
Thank you to Elena and all of the team x
Andrea x
I want to express my gratitude to Elena Prousskaia and the entire team at North Bristol Private Hospital. I was very nervous as it was my first surgery, but I am so glad that it took place at North Bristol Private Hospital. The atmosphere in the hospital is very pleasant, and the staff is very caring. Throughout the entire process, I felt incredibly comfortable.
I would also like to thank you for the well-planned schedule of appointments, which was tailored to my convenience. Additionally, upon discharge, I was provided with everything I needed for my journey home. I truly appreciate your dedication to patient care.
Two weeks have passed since the surgery, and I already feel much more confident and very pleased with the outcome.
Elena and her team have been fantastic from start to finish, I am so pleased I chose to come here.
My recent stay in hospital was very comfortable, all the staff were friendly, caring and so helpful.
My surgery date was changed from what was planned which initially was a little stressful. However the way it was handled was brilliant, every effort was made to find an alternative surgery date that suited me.
I am very pleased with my result so far and recovery has been smooth and straightforward. I would highly recommend Elena and the North Bristol Private Hospital.
I recently had a breast lift, arm lift and tummy tuck under Elena’s exceptional care following significant weight loss. Elena is an incredibly gifted surgeon - her attention to detail and pride in her work are unmatched. Her extensive experience was clear from the outset. She made me feel at ease, understood my concerns, discussed my options at length and advised how I could best achieve my desired look. The whole team at North Bristol Private Hospital is friendly, knowledgeable, professional and very caring. The hospital itself is immaculate and I have been very well looked after every single step of the way. I can’t thank you enough or put into words how much you have all changed my life - I am still early days in my recovery, but I am already looking and feeling better in my own body than I could’ve ever dreamed of! I highly recommend Elena and North Bristol Private Hospital.
After a recommendation and years of waiting (due to personal circumstances) to be able to book my surgery, I’m currently two weeks post op. Firstly, I’d like to thank everyone who’s been involved in my journey. Elena you’re a highly skilled, fantastic surgeon, extremely professional with the ability to ensure I’ve felt at ease every step of the way. The results you have achieved with my abdominoplasty are more than I could have ever hoped for. I feel like a new woman, I’m just two weeks into my recovery and could not be happier with the results. I can’t thank you enough. Lynn - you were an absolute joy to communicate with, answering every query, nothing was ever to much for you, what an asset to the team you are! The nurses… during my stay, Sam, my recovery nurse made me feel in completely safe hands, and cared for me with the upmost care and compassion, thanks for the hugs and taking great care of me. Jo - what a lovely human you are, I felt so at ease in your company and really appreciated your time, chatting and keeping me comfortable during my stay. Rose - my night/day nurse…I can’t thank you enough for the care you provided me with after my op, nothing was too much, your care is was effortless, you made me feel so well cared for, I didn’t want to go home! Thank you for taking such pride in your work. Claire - anaesthetist, so professional and down to earth, your reassurance made me feel I was in the best hands possible, thanks for checking in on me the next morning, it was very much appreciated. Lastly, Tash, Justin and Lana, I don’t remember much of this part, but I believe i requested a fair few hugs when I woke up, thanks for dishing them out so freely. What angels you all are.
To finish, the hospital is beautiful, impeccably clean and, filled with such modern and accommodating equipment, I was blown away with the standards you’ve set. My room was very comfortable and peaceful, allowing a restful overnight stay. The menu options were tasty, coffee, cold drinks, you name it, I had it!
I’m so glad I made the decision to wait and book my surgery with you, it’s the best decision I could have made. Thank you all from the bottom of my heart. What a dream team you are. If you’re considering booking in with Elena and her team, don’t hesitate, you will be in the best hands! Thank you again x
Our aim is to provide the best surgical treatments available.
We understand the price of surgical treatments can be a crucial deciding factor for many patients however there is no one price fits all, and we provide prices commensurate with the level of surgical excellence being provided. We offer options of ways to pay including 0% finance.