I contacted EP’s clinic at a time of great vulnerability having been through the Fastrack system at NBT Breast Care. I was in considerable discomfort and feeling uncomfortable and unwell.
From the first phone call with Lynn explaining all my treatment to date I was met with kindness, compassion and efficiency. I had an appointment within a week. I felt so comfortable with my decision. I felt that I had hope in my treatment.
From the first consultation to my current stage 3 weeks post treatment I have nothing but positive feedback about Elena. Her calm patient and focused approach with her own gentle manner is just outstanding.
Elena has created a clinical environment where each and every person who is part of her team treats you with respect and understanding. Holistically she treats everyone as an individual and she and her team can not do enough to make you feel comfortable and confident about your health journey pre and post surgery.
The nursing and anaesthetic teams level of care is superb in theatre and Rose who looked after me overnight was excellent.
I would not hesitate in recommending Elena and her wonderful team at NBH . The attention to detail in quality care is outstanding. Thank you so very much.